I wanted to drop you a note to let you know how pleased I am with my landscape that was recently completed by your company. I have had so many people comment on how beautiful it is and of course I could not be happier! Not only does the landscape really draw attention to my building, the professionalism your team showed in completing the work was awesome. I am always reluctant to take on these types of projects because of the disruption to my business, but there was little to no impact on us. Thanks for doing what you said you would do! When we redo our landscaping at our house I know who I will call!
For our small urban backyard, we wanted a design that was unique and original, but also practical and would add value to our home. Mirka Chodakova designed a spa that allows us to tan, relax, and worked as a beautiful water feature. Walking into our house, you can view the spa from the picture window in our living area. It looks like a work of art and extends our living area into the outdoors. The design addressed drainage and fencing issues, as well as provided a solution to landscaping and lighting deficiencies. Shane and team met all our needs and returned several time to check on the yard and make adjustments as needed. I felt David Gaona treated the project as if it could be in his own yard. The best part of our experience was that we asked for a set deadline in anticipation of our son’s graduation from medical school celebration. Despite some permit delays with the City of El Paso and a few rainy days, the team pulled through and the day before his graduation, delivered us a beautiful backyard. We feel we received excellent customer service, quality construction, and a company that kept its commitment to us.
Last year we moved into our house which needed a complete landscaping makeover. We called David Gaona, the owner at One Specialty, and we are so glad that we did. The One Specialty team designed a plan, removed the old bushes and trees, enlarged our patio, updated our irrigation system, replaced a dilapidated fence, and installed the new landscaping plan. We are very pleased with everything and we love the new look of our outdoor space. A special thanks to Shane Reid for a job well done. Any concerns which we have had were quickly addressed. Superb customer service! Thank you for a wonderful custom landscape design transformation!
Our experience with David and the folks from One Specialty was outstanding. We met with several contractors before deciding to work with David. From the moment we met David it was clear to us that he was a man with integrity and committed to providing a superior level of customer service and a high quality product. Our project was very extensive and involved a complete renovation of all the porches and patios (front porch, side entrance porch, pool cabana patio, and the main rear patio) and all of the dallas landscaping in the front yard. The design, demolition, and construction process went very smoothly. There were no surprises. The staff at One Specialty were hard working, demonstrated attention to detail very rare today, and were a pleasure to work with. The final result far exceeded our expectations and completely transformed the exterior of our home. We highly recommend David and his staff at One Specialty.
Mark and I would like to take a moment to thank you and your team from the bottom of our hearts on the fabulous job you did with our pool, patio and fountain/dry creek design. We don’t even know where to begin. The pool is AMAZING. The patio is AMAZING. The artistry and uniqueness that you incorporated with the dry creek and fountain was the added touch we were looking for! We cannot speak highly enough and thank you and your team enough on the superior customer service that you all gave us. Everyone is a very hard worker and extremely dedicated to you and getting the job done PERFECTLY.